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In the ideal situation, navigational help would
be unnecessary because it would be intuitively
obvious how to use the system. But for the APT,
help may play an important
role in gaining user acceptance.
Making the APT intuitive is difficult because
some users come from a pure UNIX background
and have little experience with certain user interface
conventions, such as those of Windows.
An online manual will be provided.
However, in our experience, users would prefer not to read such
documentation. They tend to use help
capabilities when a problem or confusion arises.
Users seek online manuals
as a last resort because problem resolution through manuals often requires
an uncertain search for the appropriate information.
More directed help capabilities will likely
be more useful.
One means of help is object based. In this scheme a user
can elect for help on an object on the screen, such as
an aperture in the Visual Target Tuner. The help
provides a list of operations that can be carried
out on that object and the means to carry out
the operations. For example, if a user selected help
on an exposure, the user would be provided options to
- remove this exposure from the display
- delete this exposure from the proposal
- copy this exposure
- edit this exposure's details (exposure editor)
- switch to the orbit view of this exposure
Wizards are another form of help that could
be usefully applied to proposal preparation.
The user would be guided through a series of steps
for proposal preparation.
Also, we believe users tend to learn by example.
We intend to provide a tutorial of several use cases.
Java automated testing tools could
be adapted to allow users to observe a proposal being developed.
Next: Scientific Aids
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Anthony P. Krueger
12/6/2000